What We Track and Why
Portal-Send uses various tracking technologies to make our budget software tools work properly and understand how people use our platform. Think of cookies as small notes that help our website remember your preferences and improve your experience with our financial management tools.
We're pretty straightforward about this stuff. When you visit portal-send.com, we collect information that helps us deliver better budget planning features and understand which tools are most helpful for Malaysian users managing their finances.
Types of Tracking Technologies We Use
Managing Your Cookie Preferences
Browser Control Options
You have complete control over cookies through your browser settings. Most browsers let you block, delete, or get notifications about cookies before they're stored.
Keep in mind that blocking certain cookies might affect how our budget tools work. Essential cookies are necessary for basic functionality, but you can control everything else based on your preferences.
How Long We Keep Your Data
Different types of cookies stay around for different amounts of time. Session cookies disappear when you close your browser, while others might stick around for up to two years to remember your preferences.
Analytics data gets summarized and anonymized after 14 months. We keep essential security information longer to protect your account, but personal tracking data has much shorter retention periods.
Data Retention Schedule
Session cookies: Deleted when you close your browser
Preference cookies: Up to 12 months
Analytics data: 14 months, then anonymized
Marketing cookies: 6 months maximum
Third-Party Services
We work with some external services to make our budget software better. These include analytics providers, security services, and payment processors. Each has their own cookie policies, and we make sure they meet our privacy standards.
When you use features like Google Analytics integration or payment processing, those services might set their own cookies. We've configured these to respect your privacy choices as much as possible.
Changes to This Policy
We update this policy when we add new features or change how we handle data. We'll let you know about significant changes through our website or email if you're subscribed to updates.
This policy was last updated in January 2025. We review it regularly to make sure it accurately reflects how we actually use tracking technologies on portal-send.com.